Arts East-West

Korean Film Festival Canada

Learn about our terms of use, privacy policy, and code of conduct.

Privacy Policy

Privacy Policy

Personal Information Protection and Privacy

Korean Film Festival Canada (“KFFC”) understands the importance of your privacy. We are committed to protecting your privacy and any personal information we collect about you through our website or other means. This Privacy Policy will inform you about what type of personal information we collect, how we collect it, and why we collect it. It will outline the steps we take to keep your personal information confidential, and it will provide you with the means to contact us should you have questions or concerns about our protection practices. This Privacy Policy works in conjunction with our Terms of Use.

Types of Personal Information We Collect

Depending on the reason for collection, we may collect your name, street address, email address, telephone number, credit card information, profession, photograph, and, in regards to our website, password and computer information such as your IP address, operating system, web browser software, screen resolution, and any referrer web sites.

Methods of Collection of Personal Information

We collect personal information that is given to us voluntarily when you contact us via telephone, e-mail, our website, or in person (including in photographs or videos at in-person events). We may also collect personal information from our community partners, sponsors, and other third parties who have obtained the consent of the person the information belongs to before giving said information to us.


Our site may use cookies to filter content based on user preferences, record IP addresses for analytic purposes, and connect with social media accounts for content sharing. This information may be stored in the cookie file as encrypted data, to prevent unauthorized persons from viewing the information it contains. Permanent cookie files remain on your computer’s hard drive until manually deleted. A cookie will identify your browser to our computer servers when you visit our web site without disclosing your personal information. You can set your browsers to refuse cookies, but if you do not accept cookies, some areas of our web site may be limited.

Reasons for Personal Information Collection

KFFC may collect your personal information and/or use it to provide you with products, services, or announcements, to bill you for the purchase of tickets or merchandise, to acknowledge your donation and provide information of said donation to the CRA, to provide you with information of promotions, surveys, contests, and special events related to the festival, to improve your use of our website, to respond to your submission to or correspondence with us, to provide all staff, partners, and members of the public with a secure and safe environment online and in person, and to cooperate with law enforcement, laws and codes, and legal proceedings as required.

Disclosure of Personal Information

KFFC will never sell or rent any personal information. When you buy a ticket or products through us, we disclose your personal information to a third party service provider for fulfillment and shipping purposes only. 

How KFFC Protects Your Privacy

KFFC is committed to protecting your privacy. We have adopted security measures such as encryption on our website to protect your personal information. In addition, any employees and volunteers who are given access to personal information are required to use it strictly in accordance with our Privacy Policy and any applicable laws. We will hold on to your personal information only as long as it remains relevant for the purposes for which we have been given it, consistently following the rules set out in this Privacy Policy and any applicable laws. That being said, we are unable to guarantee that personal information given to us will not be intercepted by third parties by means that are outside of our control.

Your Consent

When you choose to provide us with your personal information, you consent to its collection, use, and disclosure in accordance with the stipulations in the Privacy Policy. 

Amending your Personal Information

To enable us to keep your personal information accurate, complete, and up-to-date, please inform us of any changes to that information at [email protected].  

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links to Third Party Websites

Our website contains links to other websites associated with KFFC, including those of our sponsors and community partners. We encourage you to be aware of this when you leave our website and to read the privacy policies of every website that collects your personal information. KFFC’s Privacy Policy applies only to this website.

Anti-Spam Policy and Your Opt-Out Rights

We are committed to preventing spam and unsolicited emails. If you have received an email from us in error, you may remove your personal information from our database by emailing us to  request to unsubscribe at [email protected]

Personal Information of Children

We cannot legally collect any personal information from a child under the age of thirteen without the consent of that child’s parent(s) or guardian(s). The statements in our Privacy Policy also apply to our treatment of personal information from children under the age of thirteen, with the added protection of the special rule about parental consent.

Parental Consent

We will not knowingly accept the personal information of anyone under the age of 13 without parental consent. If you are a parent of a child under the age of thirteen we expect you to approve any action your child takes with regard to and prior to your child conducting any activity on our website.

Disclosure for Legal Purposes

We may be required to share your personal information pursuant to judicial or governmental subpoenas, warrants or orders, and will do so if required by law. 

How To Contact Us

Should you have any questions or concerns about our Privacy Policy, please email us at [email protected].

Changes to the Privacy Policy

The Privacy Policy and its contents are subject to change and review at any time. Any change will be effective immediately upon posting on our Website and by changing the effective date below. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Effective Date: July 17, 2020

Terms of Use

Terms of Use

We welcome you to the Korean Film Festival Canada (KFFC). By accessing our website, you agree to be bound by these Terms of Use and all applicable laws and regulations.

Privacy Policy

KFFC values and respects your privacy. If you use the Website, you agree that your activities are covered by our Privacy Policy. 

Use of Publications, Trademarks, and Logos

Unless otherwise expressly stated, all content provided on the Website is intellectual property that belongs to us or our partners and sponsors. Any unauthorized use of such content is prohibited. Exceptions will be made for educational or other fair use purposes. Suggestion of any affiliation with us or our partners or sponsors is also prohibited unless you obtain express written permission. You may not use or duplicate any logos or trademarks without express written permission from us. To request permission for use of copyrighted material, trademarks, or logos, send an email to [email protected].  

No Guarantees

Even though we work to keep the information available on our website accurate and current, errors can occur. We therefore make no representations or guarantees of accuracy, completeness, or timeliness on our website. KFFC will not be liable to you or any other person or entity for any damages that result from the use or inability to use the website, or as a result of any information, content, or resources made available through our website.


You agree to hold harmless each of us, our affiliates, officers, directors, employees, sponsors, community partners, and volunteers from any claim or demand, including reasonable attorneys’ fees, made by any third party due to, arising out of, or related to your use of this website, the violation of the Terms of Use by you, or the infringement by you of any intellectual property or other right of any person or entity.

Changes to the Terms of Use

We reserve the right to make changes to the services, information, and resources on our website, including the Terms of Use, without notice to you. The most up-to-date Terms of Use will be posted on this page of the website and will be in effect upon posting. The Effective Date will be shown with the most current Terms of Use. 

About These Terms

We are not waiving our rights to take future action if we do not immediately respond in addressing a violation of these Terms of Use. If any particular provision of these Terms of Use is found to be unenforceable, that provision will be severable and will not affect any of the other provisions. This website is owned and operated by us from Montreal, Quebec. Use of the website, and any legal action related to use of the website, will be governed by the laws of Montreal, Quebec, and Canada; Any litigation arising out of your use of or inquiries to the website will take place in the appropriate court of those jurisdictions.

Effective Date: July 17, 2020

Code of Conduct

Korean Film Festival Canada Code of Conduct

Korean Film Festival Canada is a cultural event that brings together directors, actors, scholars, and the general public to embrace the narratives of Korean and Korean-Canadian filmmaking. We are dedicated to providing an enjoyable, respectful and harassment-free experience for all attendees, staff, professionals, and volunteers. We do not condone discrimination, harassment, sexism, abusive language, or threatening or disrespectful behavior that is degrading to another person or group. KFFC reserves the right to revoke the badge, ticket, credentials, or access of any attendee or credentialed person found to be in violation of this policy without notice or refund.

Effective Date: July 17, 2020

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